Privacy Policy
Last Updated: November 1, 2024
1. Introduction
TALON ("we," "our," or "us") operates a land analysis and search platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
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2. Information We Collect
2.1 Account Information
When you register for an account, we collect:
- Email address
- Name (if provided)
- Password (encrypted)
- Authentication tokens (for OAuth providers like Google)
2.2 Usage Information
We automatically collect information about how you use TALON:
- Search queries and filters you apply
- Parcels you view and analyze
- Features you use (map, chat, filters)
- Pages visited and time spent
- Device and browser information
- IP address and general location data
2.3 Conversational Data
When you use our AI-powered chat feature, we collect and process your natural language queries. These queries are sent to OpenAI's API for processing. OpenAI's data usage is governed by their own privacy policy.
2.4 Communications
If you contact us via email or other communication channels, we collect the content of those communications.
3. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain our service
- Process your searches and deliver relevant results
- Enable conversational AI features through third-party APIs
- Send you account-related emails and notifications
- Improve and personalize your experience
- Analyze usage patterns and optimize performance
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We share information with third-party services that help us operate TALON:
- OpenAI: Your chat queries are processed through OpenAI's API to provide conversational search capabilities
- Google OAuth: If you sign in with Google, authentication is handled through Google's OAuth service
- Email Service Providers: For sending transactional emails (password resets, notifications)
- Hosting Providers: For storing data and serving the application
4.2 Legal Requirements
We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.3 Business Transfers
If TALON is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4.4 Public Land Data
TALON displays public land records, ownership information, and geographic data from government sources. This information is already publicly available and is not collected from you.
5. Data Security
We implement reasonable security measures to protect your information, including:
- Encrypted password storage
- Secure JWT-based authentication
- HTTPS encryption for data in transit
- Regular security audits
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Access and Correction
You can access and update your account information through your account settings.
6.2 Data Deletion
You may request deletion of your account and associated data by contacting us. Some information may be retained as required by law or for legitimate business purposes.
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6.3 Marketing Communications
You can opt out of marketing emails by following the unsubscribe link in those emails. We will still send you transactional emails related to your account.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your logged-in session
- Remember your preferences
- Analyze usage patterns
You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
8. Children's Privacy
TALON is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
9. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes.
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10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. By using TALON, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of TALON after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
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13. State-Specific Rights
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising rights
Note: TALON does not sell your personal information.
European Residents (GDPR)
If you are in the European Economic Area, you have rights under the GDPR:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
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